Reference

How We Keep Your Account Safe

Q: How do I delete my account and all my personal information?

Email support@erek30.xyz or contact live chat with your account email and a deletion request. We flag your account for closure, remove personal data within 30 days, and keep only anonymized transaction records as required by law.

When you open an account with erek30 and deposit via DANA, OVO, GoPay or QRIS, your information stays encrypted and secure.

Data encrypted end-to-endDANA, OVO, GoPay, QRIS securedYour privacy, your control

Explore the Lobby Read FAQ

What Information We Collect

erek30 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

erek30 collects your name, email, phone number and payment details when you register and fund your account through DANA, OVO, GoPay or QRIS. We also track your login history, game activity and withdrawal requests to verify your identity and prevent fraud. Your data is stored on

1
secure servers located where local law permits; we never sell your information to third parties. If you're in Surabaya or anywhere else in Indonesia, the same protections apply. We keep your account data for as long as your account is active, plus a retention period after
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closure to comply with financial regulations.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Reach Our Privacy Team

Team online

Live Chat

Open the chat widget in your account lobby during operating hours. Our team will answer privacy questions and help you request data access or deletion in real time.

Email Support

Send a privacy inquiry to [email protected]. Include your account email and specific request. We respond within 48 business hours.

Account Settings

Log in, go to Settings > Privacy & Data. View your stored information, download your data, or request changes directly from your dashboard.

HOW WE OPERATE

Your Rights and Our Commitments

Data Access

You can download a complete copy of your personal data from your account settings or request it via email. We compile and send the file within seven business days.

Correction & Deletion

If your information is incomplete or incorrect, log into your account and update it immediately. Request permanent deletion by emailing [email protected]; we remove your data within 30 days where local law permits.

Cookies & Tracking

erek30 uses session cookies to keep you logged in and analytical cookies to improve the lobby. You can disable non-essential cookies in your browser; essential ones are required for account security.

Payment Security

DANA, OVO, GoPay and QRIS deposits are processed through encrypted payment gateways. Your card or wallet details are never stored on our servers; only transaction IDs are kept for reconciliation.

Third-Party Sharing

We do not share your personal data with advertisers or marketing partners. We share only essential information with payment processors and, if required, with regulators where local law applies.

Policy Updates

If we change this privacy policy, we'll notify you by email and display a banner in your account. Changes take effect 30 days after notice. Your continued use means you accept the update.

Privacy Policy FAQs

No. Payment details stay with your wallet provider or bank. erek30 receives only a transaction confirmation and reference number. Your account holds no card data or wallet credentials, so your payment information stays private.

We retain active account data while you play. After account closure, we keep records for 12 months to comply with financial and anti-fraud regulations, then delete them. You can request early deletion where local law permits.

Yes. Log into Settings > Privacy & Data and select Download My Data. We compile your profile, game history, transactions and communications within seven business days. You can also email [email protected] with your request.

We monitor our systems continuously and maintain cyber insurance. If a breach occurs, we notify you within 72 hours by email and provide guidance on securing your account. You can reset your password immediately from the login page.

No. We never sell personal data. We share information only with payment processors (to clear DANA, OVO, GoPay and QRIS deposits), hosting providers, and regulators where local law requires. Everything else stays confidential.

Email [email protected] or contact live chat with your account email and a deletion request. We flag your account for closure, remove personal data within 30 days, and keep only anonymized transaction records as required by law.

We use session cookies (required for login) and analytics cookies (to track lobby usage and crashes). Visit your browser settings to block non-essential cookies. Blocking all cookies will log you out, so we recommend keeping session cookies enabled.

How We Keep Your Account Safe

Reach Our Privacy Team

Live Chat

Email Support

Account Settings

Your Rights and Our Commitments

Data Access

Correction & Deletion

Cookies & Tracking

Payment Security

Third-Party Sharing

Policy Updates

Privacy Policy FAQs

01 Is my DANA, OVO, GoPay or QRIS payment information stored on erek30?

02 How long do you keep my account and game history data?

03 Can I request all the personal data erek30 holds about me?

04 What happens if erek30 is breached or my data is leaked?

05 Do you sell my data to other companies or advertisers?

06 How do I delete my account and all my personal information?

07 What cookies does erek30 set, and can I opt out?

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